I didn't say, stop apologizing. I said, stop saying, "I'm sorry."
There is a more meaningful way to apologize.
Sam and Bill are both 3rd graders in the same class.
Sam walks over to Bill's desk, takes his pudding cup, and starts eating it. When Bill gets back from the water fountain, he sees Sam with a smile on his face as well as some of his pudding. Bill is MAD and SAD! I would be too...I love pudding!
When something happens where an apology is warranted, there was usually a power imbalance in which the person who did the wrong thing took power away from whoever was wronged. In this case, Sam took the power away from Bill by taking his pudding cup and eating it. Bill was wronged by Sam. Let's see how we can remedy this power imbalance by having Sam apologize in a more meaningful way.
Let's use an example to drive this point home.
Sam and Bill are both 3rd graders in the same class.
Sam walks over to Bill's desk, takes his pudding cup, and starts eating it. When Bill gets back from the water fountain, he sees Sam with a smile on his face as well as some of his pudding. Bill is MAD and SAD! I would be too...I love pudding!
Bill starts crying and their teacher walks over to investigate. After about seven seconds, the truth is clear. The teacher reprimands Sam and he tucks his chin into his chest with a scowl on his face and says, "I'm sorry" as he storms away.
Bill is still crying, Sam is upset that he got yelled at, and nothing has been rectified. On top of that, Bill and Sam will probably not be friends for the rest of the day.
Sam apologized, but it didn't mean anything. He said it because he knew he was supposed to, but it didn't have any meaning, feeling, or sincerity behind it. It was a "fire and forget" apology that did nothing to show remorse, support the healing of Bill, or mend their friendship.
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Sam says to Bill, "Bill. Please forgive me for taking your pudding cup and eating it."
Sam, who originally had the power advantage, just tipped the scale in Sam's direction by the way he worded his apology. Sam is now at the mercy of Bill and his choice to forgive him or not for the infraction. Even though he will not get his pudding cup back, the ball is now in his court and he gets to make the decision, not Sam.
He did not have a choice to eat his pudding cup. That choice was taken away from him. But he has a choice now. The scale will be tipped in Bill's favor until he makes the choice to balance it again by forgiving Sam.
How we apologize and forgive each other can be very shallow with the "fire and forget" form of, "I'm sorry," or it can be meaningful and sincere by shifting the power imbalance to the injured person and allowing them to shift the scale back to zero. By placing meaning, feeling, and sincerity behind an apology, it will also speed up the healing process and let us get back to being friends, and hopefully eating pudding!
Try this technique the next time you have to apologize for something. You will feel a twinge of uneasiness as you realize you have given up all power on whether you will be forgiven or not. That decision is not up to you. It is up to the person you wronged.
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